Postal Life Insurance — premium amount (online) debited from bank but not credited to pli account

Address:	395003
Website:	indiapost.gov.in

I have paid online premium of Rs.4376 for the month of February, but it is not showing in my PLI account on 25-2-18, but the PLI customer portal is asking me to paid the premium of Feb-18. The receipt generated showing the '0' receipt number and the amount showing is without GST in it. I complained about this on indiapost.gov.in, but they closed the complain as this is technical issue...What rubbish!!!