Pothys — Debit of amount twice
On 30 september 2016 i bought dress and the bill no is sd18 for amount rs 738. I made the payment though debit card (524254xxxxxx0904). The first time the guy who did the swipe said there is chip error and swiped for the second time and transaction happened successfully.
Now the issue is the amount has been debited twice from my account and credited to pothys. The transaction reference numbers are[protected] &[protected].
I don't know why the people are taking it easy and i got my call cut when i was waiting for them to transfer the call to accounts section.
The initial people on call were telling the amount would return back in 24 hours but nothing of that sort has happened til now.
Kindly take this as a serious issue and return back my money.
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Pothys customer support has been notified about the posted complaint.