Practo — online appointment booking for doctors... practo

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Geeta Nandakishore

from Hosur, Tamil Nadu

Address:

Bangalore, Karnataka, 560102

I am one of the doctors and have taken practo for patients appointments.
I have taken practo wallet in which i had to deposit some money.
For every patient that gives me a missed call or wrong appointments or patients who do not turn up, my money has been deducted.
My regular complaints to practo have not helped.
Of all appointments yesterday, i saw only one patient and they have deducted my money for 6 patients other were wrong appointments, no show or cancelled appointments, still i am charged for all of them.

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Gokul Nair @Practo

from Delhi, Delhi

Hi Dr Geeta, Practo Prime is our offering where we provide a technology platform and awareness to establishments that are willing to provide a superior visit experience to patients. This comes with a great pay per use model where we charge establishments a fee for each time a consumer uses our technology platform to discover and connect with the establishment. This ensures that the establishments are able to have better control on their expenditure and pay only for when (and each time) our tech platform is utilised. Do note that that we charge a platform fee for usage of our technology and this is no way a promise of more patients. We will arrange a call from our team so that we can clarify your doubts regarding Practo Prime. Thanks.

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