[Resolved]  Prasanna Travels — eating of home packed food at place where bus stops

Bus service is fine but the place where bus stop service at that place is so bad... When i reached the place and opened my tiffin to eat they literally shouted at me to close the tiffin and should not eat here and it was 8 at night... This is not a way to treat travellers... So rude... And where should passenger traveling alone should eat... The company should look into matter as soon as possible please... Atleast travellers who are traveling for 17 hours need a place to eat which they have brought from there home packed... From their family.. So disappointing behaviour... If this is case i will never like to travel by such travellers... So sad
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Nov 21, 2017
Complaint marked as Resolved 
Prasanna Travels customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2017
Prasanna Travels Customer Care's response
Dear Valuable Customer, Received your complaint / Feedback regarding En route Halt. Sorry for inconvenience caused to you at en route hotel.
As you know that in various hotels they strictly not allowed Tiffin Box.
But still If possible please give us your contact no, On which route you traveled by our bus, En route halt Hotel Name so that we can reach up to that Hotel.
Prasanna Purple
Complaint comments 

Comments

The driver literally stopped at every person and asked if they wanna come in the bus which indeed is unnatural coz prasanna happens to be a trusted travels and these stuff makes people to loose the trust the bus no. is MH14CW2859 which started from 9 pm in pune towards amravati on 26th of december

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