[Resolved] Prasanna Travels — rude behavior of travel staff and mental harassment

Joy dhakate

from Pune, Maharashtra

Address:

Pune, Maharashtra

I couldn't able to think that blunder held in my life again, bus was not stop for 2 min only before boarding, i was stucked in traffic and informed them already but den also they gone, it was terribly trauma condition for me, then i request for option for seat that also they were nt able to give, then i asked for refund but this time also they refused rudely, this mental harassment could become hazard for company in future, as a simple lady they could thought that she wilnt take any actions but i have more complain s about related.. Jus for refund they fight easily, but if v wil go to legal complaint as i have legal ticket and records what wil do?

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Jul 14, 2018

Complaint marked as Resolved

Prasanna Travels customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

Prasanna Travels Customer Care's response Dear Sir
We really appreciate that you have sent us a feedback and have given a chance of improvement to us . We sincerely apologize for the inconvenience caused to you because o[censored]s. Here by request you to provide the PNR details so that we will be investigate the issue.
Regards
Prasanna Purple Mobility Solutions
501, Mayfair Towers I, Old Mumbai Pune Road,
Wakdewadi. Pune 411005.
Ph. :[protected]
www.purplebus.in

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Comments

Joy dhakate

from Pune, Maharashtra

77140629 PNR no
M really very is disappointed as I always going by purple and recommend to all ..but this is disgusting, this is inhumanity towards only woman in evening time

Joy dhakate's [Complaint's author] reply, Jun 13, 2018

This is return ticket FM Pune to Nagpur, plz solve this matter as soon as possible otherwise I could go in consumer court for my own help