[Resolved]  Pratham Motors — pathetic paid service done and delivered the car with issues without any quality check.

Hi,

I gave my car for bodyshop work and normal service with issues in air conditioner working. While fixing air conditioner gas leak service supervisor mr ravi/mehanic has damaged something. My car was not making any noise on while turning on or during running. But now very loud sound is coming all the time. I called pratham motors service desk and registered my complaint. A person visited my place and checked the car. He tried to make me understand that issue was there before service itself. On my insistance he agreed to get the car picked and fixed the issue. It is a week since nobody came to pick up the car for fixing the issue. I called mr ravi twice without any success, pratham really sucks. Will never go there for service again and will tell all my friends not to go there.

Thanks,
Tejinder
Was this information helpful?
No (0)
Yes (0)
Oct 15, 2017
Complaint marked as Resolved 
Pratham Motors customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2017
Pratham Motors Customer Care's response
Hi Sir / Ma'am,

Thank you for writing to Pratham Motors.

We regret for the inconvenience caused in this regards.

We would request you to please share us your contact details / Car Registration number for further action.

Team Pratham Motors.
Aug 31, 2017
Updated by TejinderGarg
My contact number is [protected]
Verified Support
Sep 12, 2017
Pratham Motors Customer Care's response
Hi Sir / Ma'am,

Thank you for writing to Pratham Motors.

We regret for the inconvenience caused in this regards.

We would like to inform you that we have intimated our concern team.

Our concerned team will get in touch with you shortly.

Team Pratham Motors.
Complaint comments 

Comments

My contact number is [protected]
Hi I hand overed my yellow Board vehicle on 30th Aug to Abdhul Gafor(Advisor) for insurance claim purpose, he said on 30th as it will take 3 to 4 days I agree for that, but today (4th/SEP) he is saying it will take another more than 2 day's. Really I'm not satisfied with your Maruti services. If there is rating I will gave '0'

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pratham Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    90
    Pending
    0
    Resolved
    54
    Pratham Motors Phone
    +91 95 9000 9944
    Pratham Motors Address
    #16, Outer Ring Road, Sarjapura - Marathahalli, Bellandur, Bangalore, Karnataka, India - 560103
    View all Pratham Motors contact information