[Resolved]  Pratham Motors — sales experience - queens road

Address:560068

Hi team here am expressing the dissatifaction towards the experience of purchasing a new vehicle from your authorized dealership pratham motors.

1. The car was delayed for more than 5 days lastly when i reached the dealership i had to wait for more than 3 hrs to get the car delivered.

2. To my surprise i received the car with the basic accessories which was not opted by me and the executive asked me to pay for the same.

3. The receipts and invoice copy says hp-kotak mahindra whereas i had purchased the car at full cash which was told by me from the time of booking.

4. Delivery was given to me without the fast tag and owners manual with temporary registration which was not opted by me.

Its been four days since i have taken the eeco car delivery and no information towards my car registration or the documents pending. It has been such a pathetic service provided to the customer and left blind without any kind of follow up or information.
I want the action to be taken against the dealer and resolve my concern at the earliest.
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May 28, 2018
Complaint marked as Resolved 
Pratham Motors customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
Pratham Motors Customer Care's response
Dear Sir / Ma'am, Thanks for writing to Pratham Motors. We regret the inconvenience caused in this regards. We request you to please share your Mobile Number to Process further. Regards, Team Pratham
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    +91 95 9000 9944
    Pratham Motors Address
    #16, Outer Ring Road, Sarjapura - Marathahalli, Bellandur, Bangalore, Karnataka, India - 560103
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