[Resolved] Pratham Motors — service not done

Maruti customer

from Hospet, Karnataka

Address:

Bangalore, Karnataka

Service was done in april 2017 with engine oil change and coolant change.
Others things like battery replacement and general cleaning etc
Less than 500 km run, the engine heats up, i check engine oil and coolant levels myself. I find coolant is half and engine oil is 3\4!!!
The service was not done, i was charged money.
Invoice number dtd 2 apr is not readable due to pan number etc printed in darker ink. Job card number jc17000158.

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Aug 24, 2017

Complaint marked as Resolved

Service advisor checked the car and was patient in hearing details. They oil is topped up. Good experience at end

Pratham Motors customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

Pratham Motors Customer Care's response Hi Sir / Ma'am,

Thank you for writing to Pratham Motors.

We regret for the inconvenience caused in this regards.

We would like to inform you that we have intimated our concern team.

Our concerned team will get in touch with you shortly.

Team Pratham Motors.