Prestige — Broken OTG Glass not replaced -

Address:Hyderabad, Andhra Pradesh

Dear Sir / Ma'am, I was gifted a OTG on my wedding this June. During one preheating session the glass completely broke down. a complaint was lodged and a person by the name Adinarayana came to inspect the damage. The product is still under warranty. After regular follow up the buck was passed to Adi naraans supervisor by the name Dilip ([protected]) and he has been making false promises since last 2 weeks and the status has not changed. Over and above that they allege that such things cant happen and we seem to have broken the glass. Everytime the buck is passed to someone high up in the ladder and the latest number i have got is Dilip's supervisor Jabbar [protected] Frustrating behaviour from employees of companies like PRESTIGE. Hope this complaint would get me some early response.
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