Prestige Pressure Cooker — Safety Valve Quality Issue

Address:

Coimbatore, Tamil Nadu

Dear sir, I have purchase your product as furnished below on 26.11.2014 at the cost of Rs 1700/- 1. product name -prestige + Deluxe steel 3.5 ltrs 2. Quality - stainless steel 3. Bill no dated -Cash bill / 26.11.14 4. Address of the shop SRI DHANAPRIYA STEEL HOUSE 127 SOWDAMMAN KOVIL ST COIMBATORE-01 PH.[protected] As per the assurance given by the vendor we have used the cooker as advised by him However it is not functioning properly. The safety valve of cooker notwithstanding the Standard pressure given by the your good selves. It was brought to the notice of the shop owner To repair it and handed over it in working condition even them the pressure valve is not with standing (it was occurred 4 times) when I made a complain to replace above product (cooker)shop owner Refused to replace it and he offered Rs 100/- as a compensation I did not accepted that and I brought The matter to your sales manager and application engineer, customer care official dated on 19.03.15 Complain no TIRU 960114R. I have suffered mentally and physically due to the repair of cooker my family has also suffered as Guaranteed by you Quality of the product very poor. Kindly take immediate action to replace cooker (or) pay compensation for loses accord to me I am enclosing here with necessary documents to take action immediately if I don’t get any replay (or) Compensation or replacement I will take the matter to the court of law to get justice. Regard P.VELUMANI [protected]