Preventive Healthcare India — misleading commitment to get money from customer

Address:Thane, Maharashtra, 400615

I am harshad kerkar (Mob. No. [protected]). I have paid 15000.00 to preventive health care india delhi on 19.04.2017 for healthcare scheme. The real price was 10000.00 but they charged 5000.00 extra for hospitalization reimbursement & sent some extra coupons.
But they are not providing services till date as they committed while enroll.
1. They are not reimbursed medical charges. I have sent some bills for reimbursement but they are not responding properly always saying under process or not response.
2. They are not sent healthcare equipment like blood sugar test machine, blood pressure test machine. They only sent massager in broken condition.
3. If i asked any queries to phci executive, they says, we will check & call back. But after that no body call.
4. Contact nos. [protected] / [protected] / [protected] not reachable or out of service.
5. Gift vouchers are not useful in dmart & big bazar as phci executive told. Now they are forced to choose from phci portal & pay delivery charges.
It is a fraud company given me all fake commitments.
Company claimed cancellation in 15 days but repeated mail sent but no response given. Phone is also not working.

Payment done on 19th april 2017. Till date no reimbursement received or no refund came.
Please help me on the issue, i have also written them on their email id's mentioned on web site but no revert...
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    Thane
    Maharashtra
    India
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