Printland — product didn't reach on expected time and no response after raising complaint for the status

Address:Alappuzha, Kerala, 688504

I had ordered a product october 10, 2018. Expected delivery was between 8-9 days. Till now i didn't get the product and there is no update regarding the same. Order number is #pl[protected]. I need to get my refund as soon as possible. Its been almost 1 month i ordered the product (Square wooden wall clock). Orederring person name:praveen lukose
Client number:[protected]
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