Printland — they took money but not delivering the product

Address:	Pune, Maharashtra, 411028
Website:	www.printland.in

I had ordered 2 gifts from printland on 20th may which was supposed to be delivered on 30th may. I did not receive any updated from them then i called them and they told they have some issues in one of the product to deliver so i asked them to deliver one of them for now.

They delivered partially after taking 3 follow-ups on call.
After that, they told me to choose other items available on site.
Whatever i chose they told, this is not available i don't know why they show in the website if those are not available.
At last, i had to choose from their choice and they confirmed that they will deliver/process same day but now it has been 6 days and no confirmation has been given from them.
I also called them, then they told they will send email but again no response on my email as well.

This is so frustrating it feels like they are looting customers.
My order num is:[protected]