Printvenue — complaint regarding a customized pen I had ordered.

Address:

Mumbai City, Maharashtra, 400056

I had ordered an engraved pen from print venue. My order status remained same for 20 days. After that i get a mail stating that they don't have the model i ordered and asked me to order a different one. I did that also but still my order has not been processed. Its 26 days since i placed the order.

Order number[protected]

The company should compensate customers for this delay and their irresponsible behavior.