Printvenue — Order not delivered. Cannot track Order Status!

 
7 Reviews
Pune, Pune District, Maharashtra, India
 CustomerIndia
I ordered a greeting card from print venue, with Order Number[protected], on November 23rd, 2014. It was a pre payment. Since then I have not received any details from printvenue side. I have mailed the support desk 3 times and have received ticket Ids: 116529 & 114627. But I have not received any reply yet. The Customer care number is fake. I had tried at least 50 times to call them but it was not of any use. Even if the bell goes to the support they pick it up and when you tell them about the complaint, they hang on the call at your face. Even the post office tracking number they have shared is not traceable on India post. They have easy billing desk but when it comes to delivering the product they are 0% customer friendly. It was huge mistake to order from printvenue.

Complaint Status


[Dec 11, 2014] PrintVenue customer support has been notified about the posted complaint.
Complaint comments  6 Comments     Updated: Share0Tweet0

Comments

My Address details - vill-Bahir agar, p.o-Ramtarak hat, p.s-Tamluk, Dist -purba Medinipur, Stat-west bengal, pin-721151-nearest road -NH 41, nearest railways station -Mecheda, Personal details - name-Ratan Pramanik, mob-[protected], email Id- [email protected] gmail.com
My order no[protected] till the order has not delivered please rply us back
I had ordered a colop plus pocket stamp on 12/10/17
Transaction reference number [protected]IGACEIFLK8, money was debited from my account.
However I have not received any official communication after that.
I have orderd a calender on 8th november 2017. N ws expecting a delivery on max 16th. Bt still didnt received my order as today is 30th.

Please try to delivr my order asap.
### service.. I was suppose to receive my order on 11th but still no confirmation SMS nor proper response from customer support.. Guys don't place order via printvenue .. Worthless
There is no way I can track my order #[protected]

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    Customer satisfaction rating
    6%
    Complaints
    193
    Pending
    18
    Resolved
    6
    phone
    +91 11 3001 7676 [Customer Care]
    +91 12 4667 8100 [Customer Care]
    location
    Plot No. 375, Udyog Vihar, Phase- II, Gurgaon, Haryana, India - 122016
    Printvenue - Order not delivered. Cannot track Order Status!