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Printvenue — order not received from 20 days

Order no.[protected]
date of order- 17.04.2019
PRODUCT DETAILS
Photo Frame Wooden Plaque - Vertical
Quantity : 1
Rs. 399.00

Collage - Horizontal
Quantity : 1
Rs. 199.00
Shipping charges- Rs. 145
total - Rs.723
Status- Paid
Order not received yet from the past 20 days even after endless phone calls and no satisfactory answer given by the customer care. they only say they have shipped it and i will receive the order.
order not received from 20 days
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Complaint Status


[May 07, 2019] PrintVenue customer support has been notified about the posted complaint.
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    PrintVenue
    Customer Care Service
    Customer satisfaction rating
    24%
    Complaints
    224
    Pending
    0
    Resolved
    52
    PrintVenue Phone
    +91 11 3001 7676 [Customer Care]
    +91 12 4667 8100 [Customer Care]
    PrintVenue Address
    Plot No. 375, Udyog Vihar, Phase- II, Gurgaon, Haryana, India - 122016
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