[Resolved]  Priority International Holiday Club Pvt Ltd — The agreement does not match the words said during the presentation

Address:

Pune, Maharashtra

I was asked to make the transaction first and then to sign the agreement. I was not even given time to go thru the terms. They said, I can read at my convenience and get back to us in case of any queries. I trusted their words, but when I went thru the agreement, I came to know about the truth. This was on 11th Jan 2014. The following words said during the presentation by Mr. Arafat (cell #[protected]) does not match the agreement terms: 1. If I cancel the package at any moment, say after 3 years, the remaining amount will be refunded for the remaining 2 years. But this does not reflect in the agreement. 2. I would be provided monthly gift voucher of 1K for D-Mart. This was not mentioned. 3. They said the package cost is 95K. But the swiped my card for 75K. When I asked them what about the remaining 20K, they said it will be recovered later when the EMI starts. Don't understand how!!! 4. The 74K amount would be recovered in 60 installments. But this was not present in the agreement. 5. Other facilities as promised are also not there in the agreement. I went back to the Aundh office within 1 hour after signing the agreement to get it cancelled. But they straight away said this won't be cancelled and said "aap jo karna hai kar lo..kuch nahi ho sakta". They even verbally threatened my wife, who was sitting at the reception, to not to talk to other clients present there. Later, they offered to modify as: If I pay the amount in 18 EMIs, the 1st year AMC (Rs 6000/-) would be waived off. Along with it, I won't have to pay the remaining 20K (95K-75K i.e., package cost - amount deducted already). I agreed as I had no other choice left to recover my money. But this was not even mentioned in the agreement. I enquired with the bank on 13th Jan, and the amount was already claimed by the merchant but the instruction to convert into EMI was not sent to the bank by them. The Bank person said the total amount of 74K would reflect in my next statement itself. I raised a dispute with the bank immediately on 13th Jan 2014 and awaiting response from the bank.