Priority International — holidays not planned successfully, no refund given

I had planned some international holidays last year which the company said had been successfully booked. On asking for confirmation vouchers, they said it would take some time. This went on for a while. The day before when the holidays were about to start, they said the booking got "cancelled" and the money would be refunded. Its been a year now with several phone calls and emails but i still have not received the money. The government officials should take a strong action against this company.