[Resolved] Priority International — Priority International fraud similar to country vacation club india
Pune, Maharashtra, India
Dear priority intl, This was my first holiday membership plan i bought from you. i was very excited About it. but with recent communication and services i am just going back to The day 24th june time must be around 10:30 late night. let me re-collect what I & mital had discussion with harsha, & wasim First of all we were called for The collecting the item which we won in some lucky draw. to get those items we Have to attend the 90 minutes session. We agreed and started. than we met harsha, she told us that she will conduct The small survey with us and if we are lucky we will win one more package worth Of some lacks of amount. we were so lucky that mr wasim declared us winner in The short survey. and we won one more package other than 6 items. let me try to Recollect few of them. è first and foremost was the holiday package for 5 years 6 n/7days package anywhere in the world. condition was that i Have to book the hotels in notice Period of 30 to 45 days. which i did as i started communication since july 8. though i am requested to shift My vacation dates. è with reference to this i was shown the broaches Book of india as well as abroad with biggest hotels of the cities. that was Including hyatt and many more 5 star Hotels. but when i inquired about Goa in the off season for the month of august you have only two hotels tie up With. this was confirmed on call from your customer care executive ([protected]/[protected]) that you have only two hotels available resort De alturas and hotel baywatch. strange isn’t it? still i selected one hotel out Of only two options. even though when i asked about room type your customer care executive told its standard Room. this room type is not available in resort de alturas hotel j. but after this much stress finally i was denied room in that hotel As well… very painful è harsha (so called ca qualified lady) also mentioned that there will be pick up and drop facility from pune to Airport & destination airport to hotel back and forth. this was Also denied by customer care executive when i spoke to him. è harsha Mentioned one more thing that there will be adventure packages available at what so ever destinations it will be Free of cost for the priority intl members. too exciting, but this was Also denied by executive on call. è now Let’s recollect membership facility details we discussed. i got the 6, 80, 000 Inr membership with this holiday package in total 1, 20, 000 inr. è this Includes 5 year free health facilities of solaris gym. where i can utilize gym, steam bath, swimming etc… I have still not got that membership card yet, though in agreement it was Mentioned that on full payment of fees i will get immediately. the Complimentary voucher which you gave for one month does not valid for any facility other than gym. sad Isn’t it? è there Will be monthly event/concerts/ipl Matches something like conducted and i would get free passes of that, i Am yet hear about next event of yours. è last But not the least it is about money and emi transactions. i was offered total Amount of 1, 20, 000/ — inr in 4 years Emi. for that wasim told i that my total amount will be converted in Emi for 48 months emi would be around 2000. but i got my latest cc statement with total 80, 000 to be paid in This month only, it is not converted into any type of emis. now how can I get that much money in this month only? After these series of incidents in short Time, i don’t think i should continue with the priority intl membership. è so While writing this things last thing i re-collect is. i asked questions to Harsha that what if i don’t want Membership after buying this. she replied that you can transfer this Membership to others. i counter questioned that how can i find other members. she replied with full Confident that she will have already Lined up people to purchase this membership, because i got it at such a Low cost that there will be many people to buy this. But rather than going to transfer these Membership i would like to cancel the membership just because The supply of goods and services act (as Amended) states that a service should Be carried out with reasonable care and skill, in a reasonable time and for a reasonable cost. as the Holiday package for goa & health membership facility & credit card emi Conversion was not, you are therefore in breach of contract and i would like To request a refund for the partial Amount of 1, 20, 000/ — inr in order that i can find an alternative holiday Planner so that my holiday does not get spoiled Plus, as a consequence of the faulty service I have incurred extra stress mental harassement for complaining and discussing With customer care daily for my vacations, which could have been more pleasant If you were not their as service provider and i ask that you repay me an Additional some amount to cover my next holiday costs and the cost of my time In making this complaint. I look forward to a full response to my Letter within 2 days or i shall seek legal advice in order to take the matter Further. P. s: please find bellow mail chain as Reference for your responses to my queries Yours Faithfully, Anil j Parmar Date 12th july 14
Complaint marked as Resolved
PRIORITY313's response May 05, 2015
We would like to offer our deepest apologies for the trouble you had to experience with PRIORITY INTERNATIONAL. We are very sorry that this happened to you but rest assured it won’t happen again. To make things even better, we have taken a number of measures to ensure that this error and similar mistakes do not happen again in the future. It is due to you that we have realized this and we thank you for sharing your experience with us. Kindly provide your name and mail id & mail us at [protected]@priorityinternational.net your issue so that it gets resolved. Best Regards PRIORITY INTERNATIONAL.
PRIORITY313's response Jul 22, 2015
Issue resolved by priority internation al please mail us at [protected]@priorityinternational.Net.If you have queries.
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