Private Bus — Non issuance of tickets and drop in the middle of the journey

We took a private bus service from naini, Prayagraj (211008) on 20.08.2021at 10:00am. That charges Rs 120/- per head but other passengers were saying ticket charge is 112/- and they are charging more. When we asked for ticket, they said there is no provision for ticket issuance in private bus service of this route. In manda road, they dropped all the passengers of Manda to Mirzapur. When we inquired for that, they started arguing that we are not charging extra money, this mini traveller, from which they already had tie up, will drop you people. We used bus service on Punjab State but never faced such issue. I am very sorry to see such a pathetic condition of services in UP, People here are compo rising. I request you to take a strict action, so that it will never happen in future and people, the tax payer can travel without any problem. Bua details are as- UP 70 DT7588
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