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Privet Bus — I am complaint high amount

Rude behaviour and excess amount of Tiket
Dear sir/madam
Today morning around 7:30 am I get into a private city bus ; up52F4912, mugalsaray to jamaniya, the person who is collecting Tiket collected extra amount from all the passengers and he tries to threatens and abuses in bad language in inappropriate manner and also he is creating sound pollution and noise using his decks .
kindly take strict action on those bus service so that next time no one will repeat doing these nasty things.
Thank you
Saket
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