[Resolved]  Professional Courier Services — parcel not deliver till long time and no response from customer support staff

Website:

www.tpcindia.com/Tracking2014.aspx?id=SRT48017961&type=0&service=0

Company professional courier

Consignment number srt48017961
We sent a parcel from surat to lucknow and parcel not delivered to customer after long delay and customer support dont respond we tried contact lucknow location delivery point many times but they dont pick calls and dont respond, after all i called my booking point and surat head office after many calls i got reply that parcel can not be delivered it is in no service area so customer need to collect, customer told that it is very far i can not collect and if they can come to near by location we can collect it but they still not came and delivered the parcel, my customer have to visit the courier office location after long delay and still when he reached to office they did not attended call the poorest, laziest service and mental stress what we feel and customer has to take pain to visit office which was very far, i have tried contact to head office mumbai of professional courier sent emails to given mail ids but no response on call or email