[Resolved] Projekt Perfumery India — Non delivery of product after paying money online

adukichchee

from Hyderabad, Telangana

Address:

Ahmedabad gujarat

Order no 33182..ordered a perfume worth 4600 on june 8th 2020 .supposed to be delivered to me within 4 weeks due to corona pandemic..but there has been no update on it whatsoever after that..after numerous exchanges with their customer care representatives who go by the names pooja and komal only through chats on their website..mind you there is just no customer care no also and have gone to the extent of contacting the owner on instagram but realised i was talking to a wall where I wouldn't get a response..they jus kept postponing and postponing and postponing weeks after weeks months after months.. I m really exhausted and totally run out of patience and finally decided to lodge a consumer complaint as they have left me with no other choice at all..jus no other choice..

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Nov 15, 2020

Complaint marked as Resolved

My complaint hasn't been resolved yet..I haven't received my product yet

Projekt Perfumery India customer support has been notified about the posted complaint.

Oct 31, 2020

Updated by adukichchee Kindly look into the matter and hopefully not others like me will have to go through this harrowing experience

Nov 15, 2020

Updated by adukichchee Complaint not resolved

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Comments

Frustrated Consumer since 2020

from Ambasa, Tripura

Same thing happened to me. Made a purchase at Perfumery site on 24th June 2020 for Rs 12, 000. No product received and just now I checked their site and its showing so much activity!!! WOw! And razorpay is shown as the payment gateway... Can't trust them both! Hand in glove to loot people.