Projekt Perfumery India — order #4829, (yakub sonara) not yet resolved

Okay, so i called them and asked them regarding the order, they said they don't deliver gto the address i had provided, which prior to placing the order i should have been notified, since they don't have that option on they site i said okay, have it delivered to me on my mumbai address, to which they agreed. Since then i have tried to contact them multiple times but have failed to reach them, the contact that is provided on their website is unreachable. This is highly unprofessional.
I need your help to get me a refund if they cannot have it delivered by the end of this week. I would really appreciate your help.