ADVERTISEMENT

Prometric — Pro Scheduler

I have tried to schedule my SHRM-SCP remote exam 7 times. When I get to the complete order button, it gives an error saying it cannot schedule and to try again. I’ve sent messages 4 times to Prometric about the issue and no response, I tried to call and was on hold for over an hour when I decided to hang up. Customer service is non existent at this company which is sad because this is what we have to go through to try to get our certifications. I’ve paid for an exam I can’t schedule.
Was this information helpful?
No (0)
Yes (0)
Prometric customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Prometric
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    62
    Pending
    0
    Resolved
    35
    Prometric Phone
    +91 124 451 7201
    Prometric Address
    2nd Floor, DLF Infinity Tower - A, Sector-25, Phase 2, DLF City, Gurgaon, Haryana, India - 122002
    View Full Information
    ADVERTISEMENT