Proptiger — Did not received discount money

Proptiger — Did not received discount money

A abu21

I have booked a service apartment in ONE RAJARHAT, Newtown, Kolkata, West Bengal in February, 2020. At the time of booking I got a credit note of Rs 8000/- and I was told that the amount would be credit within 3 months. But unfortunately I have not received any amount of money after 11 months. So please look after the matter seriously and do the needful. Baisakhi Das, Amit Kumar Das [protected], [protected] +1 photos Was this information helpful? No (0) Yes (0)
PropTiger customer support has been notified about the posted complaint. Verified Support Jan 11, 2021 PropTiger Customer Care's response Hi Baisakhi/Amit, Greetings of the day! We don’t like to see our customers upset and inconvenienced. We always strive to create a positive customer experience. As per our telephonic conversation, we request you to share the documents (Cancelled Cheque and Pan card copies of Baisakhi Das) to release the cash back payment at the earliest. Regards, Team Customer Service PropTiger.com Verified Support Jan 25, 2021 PropTiger Customer Care's response Dear Baisakhi, Greetings of the day! We are glad to inform you that your cash back amount has been processed from our side. We would request you to check your bank account and confirm the same. Please refer to the below screenshot for the same. Kindly note that there is a deduction of 3.75% for TDS from the cash transfer amount as per the new government guidelines. Regards, Team Customer Service PropTiger.com
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