[Resolved]  Proptiger — proptiger is not responding to my complaints

Address:	380014
Website:	www.proptiger.com

I made 5 bookings through proptiger and after taking basic booking amount, this company is not giving any response to any of my mails and calls (I am having all records of emails) i am mentioning below one of my emails sent to there customer care, gujarat head (Mr ankur) and mr manish jha - pl go through it (This email exercise and there reminder is goingon since june, 2017) -
One of mails is mentioned below -

I am writing this mail mentioning the commitments made by your executive mr hiral tummar (Few mails i have allready frwd, as sent by hiral) and unprofessional response from your company.-

Few details of my booking and commitments made by your executive are -
Initially mr. Hiral made by booking in pacifica north enclave a 201, at time of booking he said that i have to pay 20% towards booking in 24 installments (Hiral will tell when to give chqs towards these 24 installments) and after bank approval of loan, i dont have to pay any installment till i get possession of flat (Subvention scheme).

Than hiral approached for booking of j502 but i said that i already had 2 flats (1 occupied and 1 in godrej garden city) and 1 more booking in north pacifica, so i am not interested and there can be a chance that bank dont approve more loan but he said that in such case he will either get amount refunded or get it transferred in a 201 or get the property sold with appreciation before paying any further amount. So i made booking of j502 and putting same reason he take one more booking of kph-01.

He get in touch with me meanwhile telling that there is appreciation in price from 2900 to 3050 and he will get j502 and kph-01 sold to someone else with appreciation.

After some time there was one good project in savvy swaraj - savvy studioz, which i liked and shown my interest and asked hiral, if he get j502 and kph-01 sold than i can go with 2 flats in savvy studioz, he told that he is in final stage of talks with few investors and can book 2 flats in savvy and whatever appreciation i will be getting in sale of north pacifica 2 flats will payoff initial 10% of savvy flats. So i made 2 bookings in savvy.

I was asking hiral about sale status of north pacifica 2 flats and he always said its in process and you dont have to worry as you paid only initial amount and rest 24 installment that you need to pay is having time, as some approvals are pending in north pacifica project.

Suddenly in march 2017, i get demand notice mail from pacifica with total of all 24 chqs and hefty interest. I get in touch with hiral and he said that his seniors and pacifica people know about your case and he will get interest waived off and will get 2 flats sold out asap. His senior will talk to pacifica people for interest waiver and you will only required to issue 24 chqs towards a201 (He will tell the time). After that again there was no call from his end and i used to call him again and agian for status and his reply was you dont worry, he will update me on date when joint meeting will be done between pacifica, propertytiger and me to provide me payment scdl of 24 chqs and adjustment of amount paid towards j502 and kph01.

After that he was not picking up phone thani called at landline no of propertytiger and came to know that he left organization, i call at pacifica, had a word with tapan, he provided ankur's no (State head of propertytiger), i called ankur, he assured to look into this matter and asked me to forward all mails from hiral. I frwd all mails but after that there was no revert from ankur also (I sent him reminder mail and also taxed him watsup msgs for status but there was no revert).

Its one of the most pathetic and unprofessional services that i have ever received in my life and i want refund of my entire money that i have invested in north pacifica.

Regards,
Ranjan bihani
+91-[protected], [protected]