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Provogue India Complaints & Reviews

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Last updated Jan 9, 2023
Complaints 850
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105/106, Provogue House, 1st Floor, Andheri (W)
Mumbai
Mumbai City District
Maharashtra
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400053

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Provogue India reviews & complaints page 2

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I bought the bag from flipkart on 13 september and that side support started coming out
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    Last 2 months back I brought new provogue 8# slippers ...only I used 30days around...now I got broken.kindly do necessary reply.
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      Provide bag shoulder strap damage and bag side size adjustment straps damage
      BARCODE:LST6KPFXY54DJFMF4GFANOX3B
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        ORDER #[protected] was made long time ago, it was damn pending for months and now cancelled, please return back the delivery charge of 299 Rs asap
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          I have purchased online bag but after some days o[censored]se bags belt tear
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            I was purchased a bag on onlin3 store flipkart the bag was stitches are camed out on dec 31 2021...i was ordered in flipkart plz solve my prblm, replace it main zip also get stitches are came out ..☹☹
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              I ordered provogue jersey 45l laptop backpack via filpkart, after 4 month bag stichs got broken, i already registred complaint on provogue website but not responding . They tell the bag have one year warrenty please help
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                Stiches from the came off
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                  Its been 10 months since i have ordered but the thing is that i haven't received any update or anything in relation to the order.Earler they told me that i will receive order within 28 days but they have taken their payment and not at all giving any update about my order
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                    I have purchased shoes from flipkart and delivered the same on 29 Nov 2020.

                    But I used for 4-5 days and it has broken from front side.
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                      We have purchased bag and it got just tired from the side of the bag and we are not satisfied this bag and want it to return it and want cashback...
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                        Is there issue with your site. The contact number is also not correct.
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                          I had places the order order number[protected]. I am truing to open the link but non of your site is opening. The order was placed on[protected]. The freight charges has been paid.
                          Can i know when will i get the order and whom to contact as the contact number on your site is not valid
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                          Just to keep you update i have received my gift.
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                            I had received an offer from eureka forbes for buying amc online... I got offer of buying watch... Their i needed to pay shipping charges i paid shipping charges... Then i didn't received any confirmation for my order i written mail to company but i didn't got any replay i called on customer care no one replaying all numbers are of no use... I ordered it on[protected]... Still i didn't got anything... My order number[protected]
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              On 1 august i claimed the free gift for renewing the eureka forbes aquaguard amc which was up provogue bag.

                              I was charged ₹299/- for the same as dekivery charges
                              However no acknowledgement has been provided to me and the money has been deducted

                              Also there is no response from provogue customer service
                              Aug 10, 2020
                              Complaint marked as Resolved 
                              No response from provogue however eureka forbes resolved the complaint
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                                I had ordered on 14th feb order no.[protected] still i had not received my order.
                                I had ordered a watch from icici card on an offer from icici credit card. The coupon received from the icicic credit card service was used for placement of order for which i was charged 299 rs
                                I got the confirmation from the provogue for the order vide sms from "vm - provog
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                                  Dear customer,
                                  Thank you for placing your order with us. You will receive your order #[protected] within 28 working days from the date of order placement.
                                  I got the message on 17 january 2020 on the order date but till now i did not get the product please help
                                  When iam tracking the order it is showing it is under process from past more than one and half month
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                                    Dear sir,

                                    I am sandip kanji, from kolkata, having confirmation no. Of order[protected] and citrus reference no. Is ctx[protected] and order as well as payment has been made on 26th dec-19 but i have not received my goods till today where delivery date confirmation was within 7 working days.
                                    Therefore, i am requesting you to look into the matter and do the needful asap, please.

                                    With thanks & regards,

                                    Sandip kanji.
                                    [protected]
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                                      I have purchased the annual maintenance service for aquaguard ro through online on dated 27.12.2019. There was an offer on the annual maintenance contract. The offer was provogue watch. Though 15 days already passed, the order is till showing in process. The details of the offer is given below.
                                      Order no[protected], product code 9s7b7837 dated 27.12.2019 still not received. I
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                                        Resolved
                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                        Resolved
                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                        provogue watch

                                        I have place order on 20-Dec-19, still the order status is showing as processing.
                                        it was mentioned the delivery will take with in 7-10 days, but still it is in processing stats only, order tracking number is[protected]. the courier partner is showing as 'Bluedart' but there is no courier tracking information, the AWB number mentioned is not correct there is no courier information, please check the issue and resolve ASAP...
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