Provogue India — Payment Deducted but order not placed | |||||
I was placing an order online on the website, http://www.provogue.com/ideapostpaid using my debit card but the payment from my IDBI bank account has been deducted and the order is not placed. The payment gateway was "Citrus Pay" using which the payment has been done through my debit card today (31st March, 2017). I am also hereby attaching the transaction receipt of amount deducted from my bank account. Kindly resolve my issue. Was this information helpful? | |||||
|
Provogue India customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
877
Pending
0
Resolved
209
+91 22 4045 4100
105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
View all Provogue India contact information
We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.
Alternately you can also contact us at [protected]@citruspay.com.
Regards,
Citrus Support Team
I still request either kindly refund that much amount into my bank account or failing which may lead to legal action from my side.