[Resolved]  Provogue India — Provogue India Provogue order not received: order#[protected]

Address:Bangalore, Karnataka, 560066
Website:www.provogue.com/tablerate/index/addorder

Hi, I have placed order as per offer on hdfc bank account for provogue sunglasses for which shipping charges of Rs. 299 got debited from my account. I have ordered the sunglasses on Oct 11, 2016. Received a message that my order is placed. There is no tracking order information available on provogue website and the status is showing as complete with the delivery date of 14th October 2016. But I have not received the order yet.

Please help me get the delivery of sunglasses or refund the amount I have already paid.

Thanks,
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Oct 25, 2016
Complaint marked as Resolved 
Received the package from Provogue, finally, though the sunglasses were not worth the money, not even for the price of 299(as delivery charges)
Provogue India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I received a defective sunglasses. I tried to contact the customer care but was unsuccessful. Wrote mails to customer care but only got automated response and no action. Its really frustrating.

Only once could I contact the customer care person named Reshma, on 19-July-2017 and she promised that some one will contact me soon and the glasses will be replaced but since than I have not heard from anybody

I am attaching snap of my order. Kindly help

Regards,

Kamesh

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