[Resolved]  Provogue — Not received consignment - ICICI bank offer

Address:Ahmedabad, Gujarat
Website:www.provogue.com/

The ICICI Offer with Provogue, which provide any ICICI customer to purchase Watch on the payment of Shipping charge only. I have purchased one watches with the provogue order #[protected] on August 28, 2015 and made the payment with my ICICI Net Banking. These items are still pending, and i am getting no response from Provogue Customer care through either Contact Number or Email. I dropped 2 mails regarding this to provogue, but they are not responding. I would request you to take strong action against them, so that they follow some good responsive measure to serve customer and be liable to answer to customer for their pathetic service
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Sep 28, 2015
Complaint marked as Resolved 
Sent a mail to customer care. and taking continuous follow up. also complaint sent to ICICI bank Customer care. Now Provogue dispatched the consignment. Toady I received the consignment.
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just now I received call from Provogue Customer executive from [protected] (dated 23/09/15 time 2.09 PM). when I asked about order and shipment wrong details he replied that courier person not pickup the consignment. So without picking consignment how Provogue uploaded the consignment no?.
Now he is telling they are unable to dispatch the consignment will refund the money. Through net banking it will refund within one week or asking me to furnish details of credit cards so they refund within 2 Minuets. it seems they are Fraud. Kindly do needful. Also be aware??

Dear Mr. Jadhav,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2wqv2) in the subject line.

Regards,
ICICI Bank Customer Service Team

Watch ordered few months back not working

Hi team, I have order ICICI promo mens watch 4 months back. All of sudden it stopped working.. It has 1 year warranty so let me know what i need t do

Provogue - received damaged order #order no 154257601 #invoice no 6C10000117961 # SKU code 103639-BK-022-F

This regards to my order number[protected]. I have received the order but the order is damaged The belt of the watch is damaged.I also tried to call [protected] but it not working. Please look into it ASAP.

Cancellation of Provogue Wallet Order no- 147947709

Hi, Please cancel the order no[protected] . By mistake automatically got ordered.These is no option to cancel the order.I send a mail to customer care, but no reply from them.Please cancel it ASAP.

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