[Resolved] Provogue — Product not delivered | |||
I order PROVOGUE wallet online through provogue.com under ICICI offer on Date: 7 July 2014 and in their shipping policy its clearly mentioned "We dispatch your merchandise within 24 hours of you placing an order on the website.". But since from the day of purchase till now my order status is processing. I am tired calling their number "[protected]". They didn't even replied for my email nor I am able getting a way to cancel me order. Worst service ever seen. Please help me regarding this. My order details are as follow: Date of order: 7/7/14 Order:[protected] Status: Processing Email address: nikita.[protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 18, 2014 Provogue India Customer Care's response Dear Nikita,
As you have availed the ICICI Scheme Offer, the offer has the T&C of delivery time of 21 days. The same has been mentioned in the offer site in ICICI and provogue site while making an order.
We can see that product was delievered to you in the given time
Thanks
| |||
 4 Comments | |||
Comments
They didn't deliver the product, and has already deducted money from my bank account as prepaid...Shame on them..redicules, now when I am calling their custoemer care and help line number, they are not answering the call. Nor replying my emails... cheaters..
product not received...
Order #[protected] ...says complete on website...by product nor received...shipment I'd given as Javas MUMPVGP304621...product not received...Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
877
Pending
0
Resolved
209
+91 22 4045 4100
105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
View all Provogue India contact information
[protected] and order id is[protected].