PRTC — non booking of a seat in volvo bus

Address:147001

When i try to book a seat in volvo bus for travel from patiala to delhi in bus departing at 4.20 am and 5.00am on 11 march 2020 the system is showing one seat available in both the buses but when i try to make payment the system shows a message"the seat has been booked by some one else" and the same message is being repeated since the last two hours despite the fact that one seat is available there in both the buses.

Further, i may bring it to your notice that 4 [four] seats are kept concealed which are booked just before departure by the conductor at his own discretion without any system and procedure whereas there should be a system of waitlist like trains
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    Patiala, Punjab
    India
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