Psg Hospitals Coimbatore — bill charged for higher accommodation and worst customer service

2 Reviews
Coimbatore, Coimbatore District, Tamil Nadu, India
 muthu palani on Jan 13, 2019
My father was admitted in psg hospital on 2/1/19 hoping good medical treatment and service from a reputed institution. But the service, administration and billing is extremely bad and worst i have ever seen. Father was admitted in general ward for a week and after surgery shifted to semi private ward for 2 days. But hospital charging as per semi private ward for entire hospitalization (Including investigations, doctor fee, other charges from day 1) - when asked about explanation, no one is ready to answer or even respond. Worst billing section and customer relation manager. Already in such a mental agony and being already exhausted physically, psychologically, financially with the hospitalization, we tried our best for an explanation and illogical charges, but no response from administration persons or customer relation manager. Extremely dissatisfied with worst hospital and decided to meet in the consumer court.
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Last week, my father was admitted in PSG hospital. During the bill payment in billing department, gents were misbehaving with my wife and also with other patients who came for bill payment. Misbehaving like using bad words and double meaning words. There was a good name about PSG hospital but due to this type of behaviour of the staffs. They are destroying the name of the hospital.We were raised a compliant but no response from the management side. Please help us and public who effected with same problem.

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    Psg Hospitals Coimbatore - bill charged for higher accommodation and worst customer service

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    Company:Psg Hospitals Coimbatore
    Coimbatore District
    Tamil Nadu

    Complaint categoryCategory: Hospitals
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