[Resolved]  PTron — I registered a complaint yet now not resolved a week passed

I registered a warranty claim for my earbuds as it right side was not working after 5 months but no response from them a week passed and they assure within 48 hrs issue will be resolve. why the give such promises when they cant keep.i will surely drag this to court and being a lawyer it will be very easy for me.are they fooling normal peoples who r buying their products.what they think that money comes tree. normal peoples money has no value for them