Pubg — money deducted but membership not activated

I had paid 390 rupees for prime plus membership in pubg but i haven't got any membership but amount got debited from my account. please help.i am trying to report this to customer service if pubg but they are not replying and this transaction is not showing in play store also just debited from bank account no details in play store or pubg.dont know what to do.please help.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have purchased in game uc worth Rs. 420. The amount has been debited from my account vide transaction ref no. IGAFYGIJF6 but the uc was not credited to me in game (PUBG mobile).

I buy the uc but i dont get uc and my balnce also debit plzz send me uc aur my refund the amount plzz doo fast our service is very slow

My references no... [protected]

Plzzz do fast

Have purchased UC in PUBG mobile money got deducted but didn't get the UC. Thank you for using state bank internet banking. Reference no. For times of money limited transaction of rs. 799.0 from A/cX7317 on 01 MAY 19 at 10:21 PM is Ref#IGAGAWGMF6. This was the message i got after but in game it showed payment failed so i need my refund.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PUBG MOBILE India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    728
    Pending
    0
    Resolved
    49
    View all PUBG MOBILE India contact information