Pubg — pubg mobile - money got deducted but not received uc

Address:

Kurukshetra, Haryana, 135136

I bought uc in pubg mobile so i can buy new royale pass and when i purchased uc through the net banking my money got deducted from the account and i didn't get uc in mu pubg mobile.
The pubg mobile shop shows purchase failed but my money got deducted from my bank account.
Then i again purchased then the uc come but my first transaction is failed of 799rs and it gets deducted from my account..