Mumbai Best Ac Buses — AC not working - fare to be charged as per normal bus

Address:

Mumbai City, Maharashtra

I would like to bring to your notice, even though you know but are still ignoring it, that the AC buses are really in pathetic condition. I dont understand why I am paying AC bus fare when the AC is not working at all. I travel from Thane to dadar by AS-3 or AS-1, either the doors are kept open everyday or there is a leakage on the seats. I demand to be charged normal bus fare, when the AC is not working. Its high time they stop taking AC bus fare when the public is not getting any benefit out of it.