[Resolved]  Puma — refund not processed

Address:Bangalore, Karnataka, 560047
Website:in.puma.com

Return request placed on 22nd november. Today being 13th december the refund is not processed. Worst customer service. Pathetic email responses. No one bothers to help the customer. They disconnect the call after placing on hold.
Every time i contact them its said i will receive the refund in 2 days, its been 21 days now and no refund. The bank details shared with them is incorrect as per the cx service rep (Thats my only bank account). I have shared the details twice with them but no response.
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Jan 7, 2021
Complaint marked as Resolved 
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