Puma — return goods still pending from last one year

Address:

7 Gha 9, Jawahar Nagar, Jaipur, Jaipur, Rajasthan, 302004

Dear sir/madam,

This is to your kind notice that in 2018 dec/jan we had purchased some
Stuff from your store located at jaipur mgf mall.

Later as 3 stuff (Clothes) were having some manufacturing defect, so
All those 3 stuff were returned for the replacement at the same store
In jan 2018 only.

The store manager at that time was mr. Kishan to whom the stock was
Handed over for the replacement. As per him that time 2 stuff (Cloths)
Were approved for the replacement and 3rd was under consideration
Again for the replacement.

Later a regular interval i was chasing for the same from the said
Store manager and waiting for the approval as well.

But

Unfortunately the same issue is still there and now the situation is
Mr kishan has left the puma store and as per him the defective stock
Was handed over at time of handover process only but as per new store
Manager the 3 defective stuffs are not there.. New contact number of
Mr kishan is [protected]

So after 1 year i didn't have any solution to the issue and the issue
Still persist..

Request you to pls look into the same and provide me the replacement
Of the 3 stuff (Cloths), which is pending from last one year...

Thanks

Regards

Sanjeev dua
[protected]