Punbus / Punjab Roadways — conductor give ticket next bus stop due to 5 rupees extra charges

sukha bansal

from Mumbai, Maharashtra

Address:

Village Mahain P.O. Khamera Teh Anandpur Sahib, Rupnagar, Punjab, 140133

Dear consumer court/ roadways department

Today, i'm travel ropar to dher in punjab roadways bus. I request to conducter for dher bus stop ticket but conducter give bhupali bus stop ticket. Ropar to dher bus charges are 55 rupees and bhupanli 60 rupees. Maybe they haven't 5 rupees coin and they don't tell to me for 5 rupees coin or without any talk give ticket to me.in punjab roadways other buses are given dher bus stop ticket to many times but this deny they haven't dher station in system and if they haven't in system then how to agree to stop on this station.
To many issue in this case?
Point is why customer paid more fair then actually journey?
If conduct haven't coin and short currency then your department allow to conducter for charge next bus stop charges to customer.
We want know about if both side haven't coin and short currency available then who was responsible. Overcharges and next bus stop charges are allow to conducter in consumer act.
I want to punish to conducter and also strictly notice to roadways department to cross check of own employee's in routine basis for customer feel safe and good in travel mode.

Regards
Satnam singh
+91-[protected]

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PunBus / Punjab Roadways customer support has been notified about the posted complaint.

Apr 28, 2019

Updated by sukha bansal Dear Consumer Court/ Roadways department

Today, I'm travel ropar to dher in your bus . I request to conducter for dher bus stop ticket but conducter give bhupali bus stop ticket. Ropar to dher bus charges are 55 rupees and bhupanli 60 rupees. Maybe they haven't 5 rupees coin and they don't tell to me for 5 rupees coin or without any talk give ticket to me. In punjab roadways other buses are given dher bus stop ticket to many times but this Deny they haven't dher station in system and if they haven't in system then how to agree to stop on this station.
To many issue in this case ?
Point is why customer paid more fair then actually journey ?
If conduct haven't coin and short currency then your department allow to conducter for charge next bus stop charges to customer.
We want know about if both side haven't coin and short currency available then who was responsible. Overcharges and next bus stop charges are allow to conducter in consumer act.
I want to punish to conducter and also strictly notice to roadways department to cross check of own employee's in routine basis for customer feel safe and good in travel mode.

Regards
Satnam Singh
+91-[protected]