Punbus / Punjab Roadways — not stopping even at their stops.

Dear Sir/Mam
I'm a student of engineering and I daily travel from Kartarpur to Jalandhar and vice versa. Today[protected], When I was coming to Kartarpur, I was inside the bus for about 15 minutes and very close to my destination (Kartarpur), But after checking my pass he said Kartarpur nhi rukni bus. And then he stop the Bus almost 2 Km away from Kartarpur.
So it is very shameful, Specially their attitude towards the passengers.
It is like they are the owner of PUNBUS.
The route of bus is from Jalandhar to Batala. no. is I think 8247.
I request you to please take some strict actions against it.
Thank you.
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    Director State Transport, Jeevan Deep Building, 1st Floor, Sector 17, Chandigarh, Punjab, India - 160017
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