Pune Passport Office — Pune passport office staff members are rude!

Address:

Pune, Maharashtra, 411013

Staff memeber from the pune passport office are very rude. Especially, staffs from section b and c. God knows what they think of theirselfs. They are filled with lot of ego and attitude. When we ask any questions they are not ready to speak a word. Please hire well educated people who can speak & understand english/ marathi or regional languages. All the staffs needs to be trained to be polite and humble with every applicant.
I also had a tough time with b section apo1 lady. She seems to be the head. Lol! She was similarly filled with lot of attitude and ego and couldnt handle my problem in a simple way. Rather made it more complicated and provoked me to lodge a complaint. When i asked her name she refused to give as she was afraid.
Please treat this as a serious problem, there are many people who are facing the same problem every day however they do knot know where to lodge a complaint.
Please treat this as a serious problem and educate the staff memebers to be polite, co-operative and humble including the apo1 staffs who cant even handle a bad situation or cant even understand an applicants problem.