Today 18th January 2023, my two wheeler MH12KU9218 was in no parking opposite Medplus, Mukundnagar, Pune at 7.00 pm evening. I also reached at same time and was ready to pay the fine immediately but the Towing person forcefully lifted the vehicle and asked me to pay penalty + Towing charges which summed up to Rs 785.00.
The towing person was very rough and arrogant, I don’t understand who has given them rights to speak so rudely with citizens. Traffic police should should first step down and then only the process should be started. I complained to the lady traffic police Kadam but she too started blaming me for nothing, I just asked her does that person has right to speak to me in this manner and if I was ready to pay fine immediately why he was only interested in towing the vehicle, only for loading the towing charges ???
I request you to look into this matter and take necessary action. Set an SOP that only the authorised traffic police person will speak with the vehicle owner.
Also refund my Towing charges at earliest.
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