Punjab National Bank — Fraudulent transaction from my bank account no. [protected]

Address:

New Delhi, Delhi, 110001

Dear Sir,

With due respect, this is to bring to your kind attention that My brother (Anand Kumar) holds a bank account [protected] with auto-sweep facility in Punjab National Bank Samthar (Jhansi) since 04/06/2016, that account has been credited by Rs 15000/- every month for his better livelihood through me.

He did one transaction of Rs 2000.00 at 12:18:10 PM on 13/01/2017 from PNB ATM Samthar, after this transaction, on 13/01/2017, there are three fraudulent transactions with a sum of Rs 2000.00 at 15:37:08 PM, Rs 14968.00 at 15:42:58 PM and Rs 19986.00 at 15:45:44 PM respectively (see the attached transaction details) has been done from his bank account. As per his best of knowledge, he has not performed these transactions. He made the complaint of these transactions to Bank Officers PNB Samthar and they said don’t worry your account has an auto - sweep facility so this happened.

On 14/03/2017, I visit Samthar and my brother shown all the mags, I meet to Branch Manager of PNB Samthar and blocked the ATM card ([protected]). The Branch Manager of PNB Samthar had identified these transactions done through net banking using a debit card. I told him, my brother, neither use smart phone nor internet. Even he did not share any information to another through any mode, Then BM advised don’t do any FIR now, let me first enquire and BM sent the attached application to [protected]@pnb.co.in for detailed information of transaction on 14/03/2017, Even I personally mailed the attached application to the CO, PNB, Jhansi. But, he/I did not receive any information from PNB officers yet.

I got the information; several incidents happened like my brother with other customers in this branch.

I request you to kindly take the necessary action and provide the required information of the transactions, otherwise I will file a case against the PNB Management into consumer forum.

Thanks with regards

Dr. Gajendra K. Vishwakarma
Assistant Professor
Department of Applied Mathematics
Indian Institute of Technology (ISM) Dhanbad
INDIA- 826004
Mob. No: +91-[protected]
E-mail: [protected]@rediffmail.com