[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — adjusting pmay subsidy received against loan tenure | |||
I received PMAY subsidy of 1, 61, 668 on March 9, which was supposed to be adjusted against my EMI amount. I have been requesting and requesting for the amount to be adjusted against my loan tenure but the bank keeps making one or the other excuse and refrains from adjusting it against the loan tenure. I have still not got a confirmation email from the bank on the status of my request. The services of PNB are the worst. Do not trust this bank for any of your housing loan needs. Besides, despite a floating rate interest applicable on my housing loan, they are charging me 9.5% interest. The services of PNB Housing Finance are pathetic. Regards Mary Christine Joy Was this information helpful? | |||
Apr 17, 2020 Complaint marked as Resolved The bank adjusted my subsidy amount against my loan tenure finally. Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint. Verified Support Apr 17, 2020 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Ma'amThis is with reference to the concerns raised for the loan account with us HOU/COC/0719/723277. We wish to inform you that as per the regulator guidelines the interest subsidy credited to the loan account of beneficiaries through primary lending institutions resulting in reduced effective housing loan and Equated monthly installment (EMI). However you may request for instating the previous emi amount back in the loan account. We understand from your email that you wish to keep the EMI of Rs. 18665 in the loan account. We have made the requested changes in the account and the EMI amount of Rs. 18665 shall be payable with effect from 5th june 2020. Further to your request with regards to the reduction in the rate of interest for your loan account, we have forwarded the request to the concerned team to check for the best possible rate that can be offered in the loan account. We shall update you within 3 working days. We solicit your cooperation in the interim. | |||
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