[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — charged rs.72000 as loan insurance | |||||
Hi PNB Housing Finance, My name is Neeraj Kumar Gupta and this is regarding my Loan account: HOU/MRH/1017/442128 reimbursement amount Rs.15, 22, 500.00 I have been charged Rs.72, 500 for the Loan insurance in reimbursed amount without my knowledge and confirmation. The Person, named, K.V Prasad, who had done loan processing had not even bothered to informed me about this service in order to get some commission for himself and without my knowledge, he had opted for Loan Insurance. I came to know about this hidden Loan Insurance amount when I received the letter from PNB Housing finance I had not opted for this Loan Insurance and without knowledge, it has been charged. This is just site Loan and it has nothing to do with natural disasters and climatic changes. I am victim of this Fraud activity and would like to opt out this loan insurance. Please let me know the process of opting out this Loan Insurance service, otherwise, I have to raise this fraud activity to higher level which sales employees of PNB Housing finance are doing with their customers for the sake of getting some sort of commissions for themselves. This is really ridiculous and I would like you to take immediate action against these kind of people who are doing this kind of activities for the sake of getting some commission for themselves. Thanks & Regards, Neeraj Gupta [protected] Was this information helpful? | |||||
Jan 14, 2018 Complaint marked as Resolved Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint. Verified Support Dec 13, 2017 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir, We are in receipt of your query. We sincerely apologize for the inconvenience caused to you. Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim. Regards, Team PNB Housing | |||||
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