[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — charged rs.72000 as loan insurance

Address:560037
Website:customerservice.pnbhousing.com/myportal/pnbhfllogin

Hi PNB Housing Finance,

My name is Neeraj Kumar Gupta and this is regarding my Loan account: HOU/MRH/1017/442128 reimbursement amount Rs.15, 22, 500.00

I have been charged Rs.72, 500 for the Loan insurance in reimbursed amount without my knowledge and confirmation. The Person, named, K.V Prasad, who had done loan processing had not even bothered to informed me about this service in order to get some commission for himself and without my knowledge, he had opted for Loan Insurance. I came to know about this hidden Loan Insurance amount when I received the letter from PNB Housing finance

I had not opted for this Loan Insurance and without knowledge, it has been charged. This is just site Loan and it has nothing to do with natural disasters and climatic changes. I am victim of this Fraud activity and would like to opt out this loan insurance.

Please let me know the process of opting out this Loan Insurance service, otherwise, I have to raise this fraud activity to higher level which sales employees of PNB Housing finance are doing with their customers for the sake of getting some sort of commissions for themselves.

This is really ridiculous and I would like you to take immediate action against these kind of people who are doing this kind of activities for the sake of getting some commission for themselves.

Thanks & Regards,
Neeraj Gupta
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 14, 2018
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing
Complaint comments 

Comments

I have been sanctioned a housing loan for 1680000/- and amount has been disbursed in the month of July 2017 from your park Street branch but till date no sanction letter nor account number provided to me.
Please send the same to the following mail.
[protected]@gmail. com
[protected]@United bank. co.in

Saikat Sen
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Punjab National Bank Housing Finance [PNBHFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    520
    Pending
    0
    Resolved
    276
    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
    View all Punjab National Bank Housing Finance [PNBHFL] contact information