[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — cheating is commonly by all complainants, yes it's true

My builder had directed me to pnbhfl because he could get his money faster. I could have got home loan in any bank but unfortunately with this one. First of all the employees of pnbhfl wont tell you this is not a bank but finance limited which effectively means, the rate of interest is higher compare to banks. I was told by the employees that the rate of interest would be as per rbi's repo (Despite being educated, i did not inquire as this was my first loan, thinking interest rate are same as banks). The manager of the branch lied about the roi, he said he had enrolled my account for the pmay scheme, and the tenure was 20 years. I had instructed them not to link any insurance but just before i signed the application, the manager added 1 lakh 8 thousand extra to my loan towards insurance, i had not time to argue with him, he told it's mandatory (All of my friends who took loan before me and after me did not go for insurance though). But what happened was after 2 years, i checked what's happening with the loan (I was lazy to check earlier). Now, the roi is 9.75, my account is not linked with pmay scheme and the tenure of the loan 35 years. I checked the statement now for the entire 2 years i just paid around 25 thousand on the principal amount whereas my friends paid the same emi and they paid more than 1.2 lakh principle amount (Their roi is less, they are under pmay scheme, so they laughed at me of being cheated). I called the customer care and the branch people, now they are saying, if you are not happy repay the amount or transfer your account to other banks also they are saying they are not responsible for what their own staff tells customers and you should have checked all this before taking loan, yes that's correct. Had i checked all this, i would not have been cheated like this.