Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — cheating with home loan insurance

Sravanthi Bandaru

from Bengaluru, Karnataka

Address:	560103
Website:	www.pnbhousing.com

Hi,
I am facing an issue with PNBHFL regarding insurance. As it was not mandatory but these people forcing and telling that it's mandatory. When we approach the concerned person he has not informed about insurance, after processing of the loan and withdrawing the processing fees, they included insurance in the sanction letter. Now they are not responding properly. I am very much disappointed. I need clarification on that. From few reviews and online search I came to know insurance is not mandatory as per RBI

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Jan 20, 2018

Complaint marked as Resolved

We have discussed with concerned branch manager Mr. Venkatesh, the issue got resolved by him

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Ma'am,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing