[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — Fake Promises said by PNBHFL Executive and collected the processing Fee Cheque From Me

Address:Nizamabad, Andhra Pradesh, 503002
Website:PNBHL , Banjara Hills Branch , Hyderabad - 500034

Respected Sir / Madam, I Prodduturu Amitha Reddy R/O H.No;[protected]/4, Gangasthan Phase-1, Nizamabad, Telangana State I State to that your PNBHFL has very irresponsible executives that they made all fake promises. I got a call from Mr.Karamjeet Singh Team Manager (Mob.No[protected] and his executive Mr. Mahender( Mob.No-[protected]) for the house loan as they met me and explain that our bank is totally less fee compare to all branches you never find such benefits in any bank he misguided me, i told him that actually i belongs to non-local that is Nz-bad it is 180 kms from ur pnbhfl, Banjara Hills branch and my profession is Govt.High School Teacher working in Sada Shiva Nagar in kamareddy Nz-bad daily i had to travel 150 kms from my local i asked the executive about the documents producing for pnbhfl what ever he asked me i produced the documents and atlast i questioned him there is anything pending for ur requirement he replied nothing else every thing is ok and finally he took 2 reference addresses and i told him that i belongs to non local if any hyderabad local address documents u needed i am not able to do that, he replied that it won't i am responsible and my assurance for that he promised me and it will never happened told me to not think about that and i will look after every thing, that fellow assured that he will definitely give me a home loan and every thing is almost done just u have to come bank and signed then only the loan cheque will pass. After few days he called me and saying that one guarantor is compulsory needed at hyderabad address and also he forced me to sign all documents They took a processing fee of cheque bearing No:-439791 of Rs. 5750/- and vide home loan Reference No. HOU/HYD/0716/304106 of 10/08/16. When I am requesting them to return the collected amount processing fee they were misbehaviouring and making jokes on my words, i explain them that amount which i paid u was mine hard work of lady that i use to travel 150 kms per day, they told me to give complaint in any head office or any where else we r not affraid of that as it is very common to us we will see this happenings in our daily life its not a new for us.Sir / Madam i am very much stressed and totally afraid on their behavior kindly justify me and do justice which i paid cheque and my original documents to ur Pnbhfl, if not i am going to approach consumer court and humans law this is my final words and my final request take severe action on those who had misguided and made false promises i have totally loss due to this and my apartment builder was sold to others on my payment breaking, i am here with giving the details of the staff who misbehavior me on the phone calls giving to other people to speak all rubbish language, hope u will take necessary action on my complaint and do needful of which i faced and in future it could not happen to any one else...Thanking You Waiting for your valuable reply...Regards P.Amitha Reddy, H.No:[protected]/4, Gangasthan Phase-1, Armoor Road, Nizamabad - 503002.Telangana State.
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Oct 3, 2016
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with you concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.

Regards,

Team PNB Housing
Verified Support
Sep 02, 2016
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir/Madam,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing
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    +91 11 2335 7174
    1 800 120 8800
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